HR Knowledge Manager Associate Director
2 weeks ago
Kyndryl is a leading provider of mission-critical technology services, designing, building, managing, and modernizing the systems that the world depends on every day.
The RoleWe are seeking a highly skilled Knowledge Manager Associate Director to join our team. As a key member of our HR team, you will be responsible for executing our HR content strategy, with a focus on our ServiceNow HRSD knowledge base. Your primary goal will be to ensure that the system and content remain current, accurate, relevant, and easily accessible to all Kyndryls.
Key Responsibilities- Develop and implement strategies to optimize the usage, growth, and enhancement of the Kyndryl HR knowledge base.
- Collaborate with key stakeholders across Kyndryl to design and implement knowledge workflows.
- Support HR change management activities across transformation initiatives.
- Partner with technical teams to ensure seamless integration of HRSD technology.
- 5+ years of experience in HR Knowledge Management and Knowledge Architecture.
- Bachelor's degree in communications, business, human resources, or similar field.
- Strong understanding of knowledge management principles and HRSD technology.
- Experience in HRSD (Service Now for HR) Knowledge Management module.
- Excellent verbal and written communication skills, interpersonal skills, and time management to balance competing priorities and ambiguous tasks.
- Exceptional problem-solving and analytical skills in the learning technology domain.
Kyndryl offers a comprehensive benefits package, including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. You will also have access to state-of-the-art resources, Fortune 100 clients, and opportunities for professional growth and development.
How to ApplyIf you are a motivated and experienced professional looking to join a dynamic team, please submit your application. We welcome applications from diverse candidates who share our commitment to innovation and excellence.
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