Conversational AI Platform Specialist

3 weeks ago


Saint Paul, Minnesota, United States Beacon Hill Staffing Group Full time

Job Summary:

We are seeking a highly skilled Technical Business Analyst to join our team at Beacon Hill Staffing Group. As a Technical Business Analyst for Conversational AI, you will play a crucial role in helping to realize the product features for a Conversational AI platform.

In this role, you will be responsible for aligning features and user stories to the solution design, ensuring a holistic understanding of the application and serving as an expert on the end-to-end implementation of the application.

Key Responsibilities:

  • Partner with the conversation designers to create conversation flows for voice and chat bots
  • Map out the logical flow of conversations using Lucid Chart
  • Work with the development and QA teams to refine technical specifications
  • Leverage Tableau to view metrics and identify areas for improvement
  • Collaborate with scrum teams to refine features and user stories

Requirements:

  • 7+ years of experience in a software development environment
  • Strong understanding of architecture and technical requirements
  • Ability to navigate and elicit technical requirements
  • Knowledge of data analysis and reporting
  • Experience working with large, complex enterprise projects

About Us:

Beacon Hill Staffing Group is a premier National Information Technology Staffing Group, providing world-class technology talent across all industries. We deliver quality IT professionals to solve our customers' technical and business needs.



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