Assistant Retail Store Manager
3 days ago
Job Responsibilities
Main AccountabilitiesThis role involves leading and developing teams, touring stores, providing feedback, communicating and collaborating with associates, and driving financial performance and sales. The ideal candidate will model exceptional customer service standards, provide supervision and development opportunities for associates, and cover job-related activities and assignments.
Key Performance Indicators- Develops and implements plans to improve store operations, customer service, and financial performance.
- Tours stores to assess operational effectiveness and identifies areas for improvement.
- Communicates and collaborates with all levels of associates to ensure a high-quality customer experience.
- Models and demonstrates exceptional customer service standards.
- Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and recognizing achievements.
- Covers job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals and objectives, building accountability, and measuring progress.
Working Conditions
Work Environment- Works in a fast-paced retail environment.
- May be required to work varied shifts, including evenings and weekends.
- May be required to travel between stores.
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