Retail Store Leader
3 days ago
Job Overview
Primary ResponsibilitiesThis role involves leading and developing teams, touring stores, providing feedback, communicating and collaborating with associates, and driving financial performance and sales. The ideal candidate will model exceptional customer service standards, provide supervision and development opportunities for associates, and cover job-related activities and assignments.
Responsibilities- Develops and implements plans to improve store operations, customer service, and financial performance.
- Tours stores to assess operational effectiveness and identifies areas for improvement.
- Communicates and collaborates with all levels of associates to ensure a high-quality customer experience.
- Models and demonstrates exceptional customer service standards.
- Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and recognizing achievements.
- Covers job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals and objectives, building accountability, and measuring progress.
Skills and Qualifications
Desirable Skills and Qualifications- Proven leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities.
- Familiarity with company policies and procedures, including compliance with laws and regulations.
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