Store Operations Manager
7 days ago
Job Description:
Job SummaryThis role is responsible for leading and developing teams effectively by teaching, training, and actively listening to associates. The ideal candidate will tour stores, provide feedback, communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
Key Responsibilities- Leads and develops teams by teaching, training, and providing feedback.
- Tours stores to assess operational effectiveness and identifies areas for improvement.
- Communicates and collaborates with all levels of associates to ensure a high-quality customer experience.
- Models and demonstrates exceptional customer service standards.
- Drives financial performance and sales by reviewing and evaluating profit-loss statements, managing expenses, and ensuring effective merchandise presentation.
- Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and recognizing achievements.
- Covers job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals and objectives, building accountability, and measuring progress.
Requirements
Minimum Qualifications- 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Familiarity with company policies and procedures, including compliance with laws and regulations.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities.
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