Help Desk Technician

3 weeks ago


Fairborn, Ohio, United States LaSalle Network Full time

Job Title: Help Desk Technician

Job Summary:

We are seeking a skilled Help Desk Technician to join our team at LaSalle Network. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Assist with laptop replacements, software installations, and data migrations
  • Help users join the domain and install software updates
  • Collaborate with the IT team to resolve complex technical issues

Requirements:

  • 1+ years of experience in a help desk or technical support role
  • Strong knowledge of Windows and Microsoft O365
  • Experience with AV systems and data migration
  • Excellent communication and problem-solving skills

About LaSalle Network:

LaSalle Network is a leading provider of direct hire and temporary staffing services. We specialize in Accounting and Finance, Administrative, Marketing, Technology, Supply Chain, Healthcare Revenue Cycle, Call Center, Human Resources, and Executive Search. Our team of experts is dedicated to helping organizations hire faster and connect top talent with opportunities.

Why Choose LaSalle Network:

We offer a range of benefits, including medical, dental, and vision coverage, family medical leave, worker's compensation, paid leave, and sick leave. Our team is committed to providing exceptional service and support to our clients and candidates.



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