Help Desk Support Specialist
2 months ago
Job Summary:
LaSalle Network is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.
Key Responsibilities:
- Provide technical support to clients via phone, email, or in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Assist with laptop replacements, software updates, and data migration
- Help users join the domain and install software updates
- Collaborate with the IT team to resolve complex technical issues
Requirements:
- Previous help desk experience, with a minimum of 1 year of experience preferred
- Experience with Windows operating systems and Microsoft O365
- Knowledge of AV systems and software
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
LaSalle Network is an Equal Opportunity Employer and offers a competitive salary and benefits package to our employees. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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