Help Desk Support Specialist

2 months ago


Fairborn, Ohio, United States LaSalle Network Full time

Job Summary:

LaSalle Network is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Assist with laptop replacements, software updates, and data migration
  • Help users join the domain and install software updates
  • Collaborate with the IT team to resolve complex technical issues

Requirements:

  • Previous help desk experience, with a minimum of 1 year of experience preferred
  • Experience with Windows operating systems and Microsoft O365
  • Knowledge of AV systems and software
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

LaSalle Network is an Equal Opportunity Employer and offers a competitive salary and benefits package to our employees. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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