Beverage Service Specialist

2 weeks ago

Sedona, Arizona, United States Enchantment Group Management Company LLC Full time
Job Overview

Primary Objective: Deliver exceptional food and beverage service to our guests in a timely, professional, and courteous manner. Share insights on nutrition and the advantages of healthy eating habits.

Responsibilities:

  1. Arrive punctually in full uniform, adhering to grooming standards.
  2. Ensure uniform is tidy and compliant with all dress code guidelines, limiting jewelry to one band-style ring as per health regulations.
  3. Gather and prepare necessary tools and equipment for service, completing pre and post-shift tasks.
  4. Possess comprehensive knowledge of all café and bar offerings, including menus and wine selections.
  5. Prepare and serve fresh juices, smoothies, cocktails, wines, and other items as requested, including orders from the café, pool, and in-room dining.
  6. Assist guests with menu choices, accurately noting selections, paying close attention to special requests, and confirming orders before entering them into the POS system.
  7. Communicate special orders and requests to the kitchen team as needed.
  8. Engage in daily juicing, blending, restocking, and organizing of fruits, juices, and wines.
  9. Maintain updated VIP and destination guest lists at the bar and participate in wine sales initiatives.
  10. Utilize suggestive selling and upselling techniques when processing orders.
  11. Keep track of inventory levels for essential supplies.
  12. Recognize guests by name and incorporate their names into conversations at least three times during their visit.
  13. Remain in the juice bar area throughout scheduled shifts, except when attending to poolside guests or during breaks.
  14. Manage cash bank at the start and end of shifts, ensuring accurate counts and documentation.
  15. Answer phone calls promptly, following established communication protocols.
  16. Express gratitude to guests for their patronage and invite them to return.
  17. Report any guest concerns, order discrepancies, or opportunities for improvement to management promptly.
  18. Maintain cleanliness and organization of all assigned areas and equipment, ensuring items are returned to their original locations.
  19. Stay informed of current memos and updates.
  20. Notify supervisors of any negative guest feedback, safety issues, or equipment malfunctions.
  21. Exhibit a positive and professional demeanor towards guests and colleagues at all times.
  22. Check in with management before concluding work shifts.
  23. Act as a representative of Enchantment Resort and Mii amo, promoting the property positively.
  24. Demonstrate proficiency in using the POS system.
  25. Have a solid understanding of the resort layout, amenities, operating hours, and special events.
  26. Encourage a collaborative work environment by assisting coworkers and other departments to ensure guest satisfaction.
  27. Perform additional duties as assigned.

Supervision: None

Reporting Structure: Reports to Café Manager and Café Supervisor

Qualifications:

High school diploma or equivalent required. Ability to work independently or as part of a team. Must maintain a neat appearance and grooming standards. Flexibility, self-motivation, and a positive attitude towards guests, coworkers, and management are essential. Current food handler's certification is required. Previous bartending and serving experience is preferred. Proficiency in English is necessary for effective communication with guests. Basic computer skills are advantageous. Knowledge of liquor laws is essential.

Physical Demands:

Ability to lift and carry up to 45 lbs.

50% of the time involves walking, lifting, and bending.

50% of the time involves standing.

Requires good hearing and manual dexterity.

Distance vision required for tasks up to 1-3 feet.

Exposure to cleaning solutions.

#Talroo

  • Beverage Service Specialist

    2 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job OverviewCore Responsibility: Deliver exceptional food and beverage service to guests in a prompt, professional, and courteous manner. Share insights on nutrition and promote healthy eating habits.Key Responsibilities:Arrive punctually in full uniform, adhering to grooming standards.Maintain a tidy and pressed uniform, following all guidelines regarding...

  • Beverage Service Specialist

    2 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job OverviewPrimary Objective: Deliver exceptional food and beverage service to our patrons in a prompt, professional, and courteous manner. Share insights on nutrition and the advantages of healthy eating habits with guests.Responsibilities:Arrive punctually in full uniform, prepared for duty, adhering to all grooming standards.Ensure uniform is tidy and...

  • Food and Beverage Service Runner

    2 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job OverviewPrimary Objective: To ensure efficient and professional delivery of food and beverage services to guests, maintaining high standards of courtesy and service.Responsibilities Include:Punctually arrive at the designated start time, dressed in the appropriate uniform, and prepared for duties.Maintain a neat and pressed uniform at all times.Gather...

  • Director of Food and Beverage

    1 month ago

    Sedona, Arizona, United States Hilton Sedona Resort at Bell Rock Full time

    The Hilton Sedona Resort at Bell Rock is looking for a dynamic Director of Food and Beverage. The property is a magical, iconic, and stunning hotel Our resort features 221 rooms/suites all with fireplaces and kitchenettes, beautiful spa and athletic club, restaurant/lounge/poolside grill, golf course, 2 pools, recreational activity planning, and more The...

  • Food and Beverage Operations Manager

    1 day ago

    Sedona, Arizona, United States Poco Diablo Resort Full time

    Job Summary:The Food and Beverage Operations Manager is responsible for assisting the Food and Beverage Director in ensuring exceptional food and beverage service while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving food and beverage sales revenues beyond...

  • Beverage and Culinary Operations Supervisor

    2 weeks ago

    Sedona, Arizona, United States Aimbridge Hospitality Full time

    Job OverviewThe Beverage and Culinary Operations Supervisor plays a crucial role in supporting the Food and Beverage Manager to ensure exceptional service quality while adhering to budgetary constraints regarding payroll and operational expenses. This position also focuses on enhancing food and beverage sales performance beyond established targets.Key...

  • Director of Food and Beverage Operations

    4 hours ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    Job Summary:We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing the front-of-house operations of our food and beverage department, ensuring that our high standards of guest service are consistently met and exceeded.Key...

  • Food & Beverage Operations Leader

    2 weeks ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    Gecko Hospitality is seeking a dedicated and experienced Food & Beverage Operations Leader to join our team in Sedona, Arizona. As a key member of the management team, you will play a vital role in ensuring exceptional guest experiences and driving operational excellence within our resort's food and beverage outlets. Your Responsibilities: Leadership &...

  • Category Sales Consultant

    2 weeks ago

    Sedona, Arizona, United States Breakthru Beverage Group Full time

    Position Overview:The Category Sales Consultant serves as the primary authority for Diageo brands(Tequila and Whiskey)within a designated account portfolio. This role is dedicated to enhancing market share and sales velocity of the assigned category through strategic initiatives that effectively promote the right brands to clients and drive consumer...

  • Hospitality Services Supervisor

    1 week ago

    Sedona, Arizona, United States Aimbridge Hospitality Full time

    Job SummaryThe Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first-class Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.ResponsibilitiesAt least 3...

  • Linen Services Specialist

    2 weeks ago

    Sedona, Arizona, United States Wyndham Destinations Full time

    About the Position:Are you ready to contribute to a team that enhances the vacation experience? At Wyndham Destinations, we are dedicated to transforming dream getaways into reality. Our diverse portfolio includes renowned brands that provide exceptional hospitality services to travelers around the globe.Job Title: Linen Services SpecialistCompany: Wyndham...

  • Morning Service Associate

    1 week ago

    Sedona, Arizona, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Breakfast Server to join our team at Remington. As a key member of our dining team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience for all who dine with us.Key ResponsibilitiesGuest InteractionGreet guests promptly and warmly, making...

  • Convention Services Manager OEM

    1 month ago

    Sedona, Arizona, United States L'Auberge de Sedona Full time

    Job SummaryThe Convention Services Manager is responsible for attainment of assigned convention/event goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Convention Services Manager will work in conjunction with the...

  • Food Service Team Member

    3 days ago

    Sedona, Arizona, United States Cowboy Club Grille & Spirits Full time

    About UsCowboy Club Grille & Spirits is a family-owned, high-volume restaurant with a rich history of providing exceptional dining experiences to our guests.Job SummaryWe are seeking a reliable and friendly Food Runner to join our team. As a Food Runner, you will play a crucial role in ensuring the smooth operation of our dining room by delivering food and...

  • Conference Services Director

    2 weeks ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    Gecko Hospitality is seeking a dynamic and experienced Conference Services Director to lead our team in Sedona, Arizona. This role offers the opportunity to contribute to the success of a world-renowned luxury spa and resort known for providing exceptional guest experiences. As Conference Services Director, you will be responsible for overseeing the daily...

  • Evening Services Associate

    2 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job OverviewCore Responsibilities: Support Guest Services by responding to guest inquiries and requests. Ensure timely delivery of departure documents, beverages, and daily publications to guest accommodations. Execute specialized cleaning or laundry assignments as directed.Key Duties:Follow specific instructions as provided by the Manager on Duty.Facilitate...

  • Food Service Associate

    4 days ago

    Sedona, Arizona, United States Aimbridge Hospitality Full time

    Job SummaryL'Auberge de Sedona is a luxury resort located in the heart of Sedona's Red Rock country, Arizona. We are seeking a skilled Food Runner to create an exceptional dining experience for our guests.ResponsibilitiesAssist servers with presenting menus, answering questions, and making suggestions regarding food and beverage service.Prepare baskets with...

  • Food Service Assistant

    2 weeks ago

    Sedona, Arizona, United States Cowboy Club Grille & Spirits Full time

    Cowboy Club Grille & Spirits is a well-established, high-volume restaurant with a rich history in Uptown Sedona.We are dedicated to providing exceptional dining experiences and value our employees highly. We're always looking for talented individuals to join our team. We offer competitive wages ranging from $13 to $16 per hour, based on experience and...

  • Café Service Assistant

    2 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job OverviewPrimary Role: Deliver exceptional food and beverage service to our patrons in a prompt, professional, and courteous manner. Support servers in the efficient delivery of meals.Responsibilities:Arrive punctually at the designated start time, prepared to commence duties.Maintain a tidy and pressed uniform in accordance with all company standards and...

  • Food Service Associate

    1 week ago

    Sedona, Arizona, United States Aimbridge Hospitality Full time

    Job SummaryL'Auberge de Sedona is a luxury resort located in the heart of Sedona, Arizona, renowned for its exceptional service and stunning natural surroundings. As a Food Runner, you will play a vital role in creating an unforgettable dining experience for our guests by providing attentive, efficient, and personalized service.ResponsibilitiesAssist servers...