Technical Support Specialist
6 days ago
We are a leading company in the lighting industry, committed to creating a sustainable future. Our mission is to empower people and businesses to create better lives by transforming the way they live, work, and interact with technology.
Salary: $22 - $29 per hour (based on year of study)
Job Description:
We are seeking a highly motivated and detail-oriented Field Support Intern to join our Customer Services Team in Rosemont, IL. As a Field Support Intern, you will be responsible for supporting the team in troubleshooting and resolving problems, working closely with Field Service Engineers to understand and resolve issues with malfunctioning equipment and software applications, following up on open issues with customers, and assisting the team on continuous improvement projects.
Required Skills and Qualifications:
To be successful in this role, you must have a strong background in technical fields, excellent communication skills, both written and verbal, ability to work effectively in a fast-paced environment, proficiency in Microsoft Office package, and previous experience in customer service is a plus.
Benefits:
We offer a comprehensive benefits plan that includes medical and health savings account, as well as opportunities for career development, mentoring, coaching, and stretch assignments with international exposure.
This internship could lead to an at-will full-time role.
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