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Service Support Specialist I

2 months ago

California, Missouri, United States Terminix International Full time
Benefits:
Commencing on Day 1 for Full-Time Employees - No Waiting Period
For comprehensive details regarding our benefits, please refer below.

As a proud member of the Terminix International family, we are recognized as a global leader in Pest Management and related services, operating in over 90 countries.

We take pride in being a reliable partner to numerous leading brands worldwide, catering to both consumer and business clients across various sectors.

Our legacy of excellence is something we are extremely proud of, and we continually strive to fulfill our mission to "protect people, enhance lives, and preserve the environment."


Key Responsibilities:

Service Support: Acts as a backup for Service Technicians, covering for absences and providing additional support as necessary. Temporarily takes over routes that have not yet been assigned to a regular Technician.

Pest Management: Conducts inspections to identify the source of pest activity. Provides services for residential and commercial clients. Completes exterior sealing on properties to prevent rodent and wildlife entry. Performs inspections for Wood Destroying Organisms. Drills and treats for Dry Wood and Subterranean Termites, fungi, and beetles. Installs and maintains termite control systems for clients.

Minor Construction and Repair: Engages in light construction tasks including patios, doors, eaves, walls, and floors. Assists Repair Technicians with wood damage replacement.

Continuous Learning: Acquires knowledge about the range of available Terminix products and services. Stays updated on the latest industry developments, trends, technologies, and regulations. Participates in training provided by Terminix on new methods, products, and services. Obtains and maintains necessary licenses/certificates as required by federal, state, and local regulations, funded by Terminix.


Position Requirements:
  • Successfully pass pre-employment background screening.
  • Availability to work Monday through Friday and Saturdays during peak demand periods.
Education & Experience:
  • High School Diploma or GED.
  • Customer-facing experience is preferred.
Skills and Attributes:
  • Strong attention to detail.
  • Effective verbal and written communication skills.
  • Ability to safely operate basic hand and power tools.
  • Comfortable working at heights (e.g., climbing a ladder up to 20 feet).
  • Able to lift and carry up to 35 lbs.
  • Willingness to learn and become knowledgeable about Terminix products and services.
  • Comfortable with self-directed work conditions after a training period.

Compensation:
Base Pay Range: $21.83 / hour. In addition to the base pay, a colleague in this role who has completed training may be eligible for additional monetary compensation, including overtime, incentives, and/or commission pay. Total annual earning potential may vary based on performance, assigned routes, and achievement of Key Performance Indicators (KPIs).
Why Join Us?
A career with Terminix International offers a professional path filled with opportunities. We pride ourselves on being a world-class team that rewards high performance and values internal promotions. We provide competitive compensation, and many roles offer performance incentives.
All Full-Time Employees qualify for the following benefits, while Part-Time Employees may qualify for most benefits after meeting certain criteria:
  • Professional and Personal Growth: Multiple avenues to advance your career, with training and development programs available.
  • Health and Wellness: Full-time employees are eligible for health benefits, including Medical, Dental, Vision, Disability, and Life Insurance starting on day 1.
  • Savings and Retirement: 401(k) retirement plan with company-matching contributions.
  • Work-Life Balance: Vacation days, sick days, company-paid holidays, and a company culture that prioritizes health, safety, and flexibility.

We seek individuals who aspire to make a positive impact in the communities where our customers live and work.

This company maintains a Drug-Free workplace and is proud to be an Affirmative Action (AA) and Equal Opportunity Employer (EOE), inclusive of veterans and individuals with disabilities.