Sales Representative Building Materials

1 week ago


Connersville, Indiana, United States Gillman Home Center Full time
Job Title: Inside Sales Building Materials

We are seeking a highly skilled and motivated Inside Sales Building Materials professional to join our team at Gillman Home Center.

Job Summary:

The Inside Sales Building Materials Specialist will be responsible for providing exceptional customer service, assisting customers and contractors with project needs, and maintaining a positive and approachable demeanor. The ideal candidate will have a strong understanding of building materials, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers and contractors with project needs, including providing product information, answering questions, and resolving issues.
  • Maintain a positive and approachable demeanor, ensuring a welcoming and inclusive environment for all customers and team members.
  • Stay up-to-date on building materials, industry trends, and company policies to provide accurate and informed assistance to customers.
  • Utilize software to create accurate take-offs, estimates, quotes, customer orders, purchase orders, and invoices for new homes, businesses, outbuildings, and additions.
  • Process returns, credits, and late payments as needed, ensuring timely and accurate resolution of customer issues.
  • Work collaboratively with the Sales Manager to resolve customer complaints, product damage, or other issues.
  • Perform other duties as assigned, including but not limited to, answering the telephone, stocking and recovering inventory, and maintaining a safe working environment.
Requirements:
  • High school diploma or equivalent required; 3+ years of experience in the building materials/construction industry preferred.
  • 1+ years of customer service experience required.
  • Retail experience a plus.
Benefits:
  • Medical, dental, and vision insurance.
  • 401k plan with employer contribution.
  • Free $25k life insurance plan.
  • Employee discount.
  • Vacation time.

Gillman Home Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees and customers.



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