Customer Service Representative

1 month ago


Connersville, Indiana, United States Village Pantry Full time
Overview

Village Pantry is a dynamic community hub where customers find more than just snacks and fuel. We're a place that feels like home, and we're looking for a talented individual to join our team as a Cashier/Sales Associate.

Responsibilities
  1. Customer Service Superstar: Provide exceptional customer service, answering questions, and ensuring a pleasant shopping experience.
  2. Sales Floor Guru: Maintain a clean and organized store, including stocking shelves, displaying products, and keeping the store tidy.
  3. Upselling Ace: Master the art of upselling and suggestive selling, recommending products that complement customers' purchases.
  4. Brand Ambassador Extraordinaire: Champion our brand by encouraging customers to join our loyalty rewards program and highlighting exclusive benefits.
  5. Cash Handling Pro: Efficiently manage the cash register, handle transactions, and maintain accurate financial records.
  6. Safety Champion: Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
  7. Team Player: Collaborate with colleagues to ensure smooth operations and provide support when needed.
  8. Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
  9. Environment Ambassador: Participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact.
Qualifications
  • Age Requirement: Must be 21 years of age or older (18 years old in certain states).
  • Availability: Must be able to work weekends and holidays.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: Friendly demeanor and ability to make people feel welcome.
  • Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Punctual, trustworthy, and take pride in work.
  • Flexible: Adaptable and ready to take on a variety of tasks in a fast-paced environment.
Benefits

For information on benefits offered, please click on the hyperlink.



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