Fitness Experience Coordinator

1 day ago


Fort Lauderdale, Florida, United States Retro Fitness Full time
Member Experience Associate

Retro Fitness is seeking a highly motivated and customer-focused Member Experience Associate to join our team. As a key member of our club team, you will be responsible for delivering exceptional service to our members, ensuring a safe and clean environment, and promoting a positive and welcoming atmosphere.

Key Responsibilities:
  • Greet and check in members, providing a warm and welcoming experience.
  • Resolve customer issues promptly and professionally, ensuring member satisfaction.
  • Sell memberships, retail, and merchandise, meeting sales targets and promoting our services.
  • Follow up with prospects, converting leads into new members.
  • Ensure a safe and clean health club environment, adhering to company policies and procedures.
  • Open and close the facility, performing opening and closing checks.
Requirements:
  • Excellent communication and interpersonal skills, with a focus on customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills, with accuracy and attention to detail.
  • Ability to lift up to 25 pounds, with frequent standing, walking, and bending.
  • Availability to work a variety of shifts, including mornings, afternoons, and evenings.
What We Offer:
  • A competitive hourly rate of $12.00.
  • A fun and dynamic work environment, with opportunities for growth and development.
  • A comprehensive training program, ensuring you have the skills and knowledge to succeed in your role.
  • A safe and clean work environment, with a focus on member safety and well-being.

Retro Fitness is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.



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