Ambulatory Service Coordinator

2 weeks ago


New Braunfels, Texas, United States Christus Health Full time

Job Summary:

We are seeking a highly skilled Ambulatory Service Representative to join our team at Christus Health. As a key member of our patient access team, you will play a critical role in ensuring seamless patient experiences from scheduling to treatment.

Key Responsibilities:

  • Manage patient scheduling and coordination for routine and urgent appointments, procedures, and tests in an ambulatory setting.
  • Assess patient needs and provide financial counseling, interpreter services, and social services as needed.
  • Collaborate with providers to address emergent patient care needs and schedule urgent care appointments as necessary.
  • Verify patient demographic and insurance information, collect co-payments, and obtain signatures for treatment authorization and insurance/billing information.
  • Work with insurers to obtain prior-authorizations for procedures and tests, ensuring compliance with established guidelines.
  • Review and audit billing discrepancy reports, researching errors for resolution.
  • Maintain accurate and timely records, logs, charges, files, and other related information as required.

Requirements:

  • High School Diploma or equivalent.

Work Type: Full Time



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