Ambulatory Service Coordinator

2 weeks ago


New Braunfels, Texas, United States Christus Health Full time

Job Summary:


We are seeking a highly skilled Ambulatory Service Representative to join our team at Christus Health. As a key member of our patient access team, you will play a critical role in ensuring seamless patient experiences from scheduling to treatment.


Key Responsibilities:

  • Provide exceptional patient service by responding to phone calls, scheduling appointments, and addressing patient concerns in a timely and professional manner.
  • Collaborate with healthcare providers to schedule patients for treatment, arrange tests and procedures, and prioritize appointments to optimize patient care and clinic efficiency.
  • Verify patient demographic and insurance information, collect co-payments, and obtain signatures for treatment authorization and insurance/billing information.
  • Work closely with insurers to obtain prior-authorizations for procedures and tests, ensuring compliance with established guidelines and regulations.
  • Review and audit billing discrepancy reports, researching errors for resolution and maintaining accurate and timely records.

Requirements:

  • High School Diploma or equivalent required.

Work Type:


Full Time


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