Ambulatory Service Coordinator
2 weeks ago
Job Summary:
We are seeking a highly skilled Ambulatory Service Representative to join our team at Christus Health. As a key member of our patient access team, you will play a critical role in ensuring seamless patient experiences from scheduling to treatment.
Key Responsibilities:
- Provide exceptional patient service by responding to phone calls, scheduling appointments, and addressing patient concerns in a timely and professional manner.
- Collaborate with healthcare providers to schedule patients for treatment, arrange tests and procedures, and prioritize appointments to optimize patient care and clinic efficiency.
- Verify patient demographic and insurance information, collect co-payments, and obtain signatures for treatment authorization and insurance/billing information.
- Work closely with insurers to obtain prior-authorizations for procedures and tests, ensuring compliance with established guidelines and regulations.
- Review and audit billing discrepancy reports, researching errors for resolution and maintaining accurate and timely records.
Requirements:
- High School Diploma or equivalent required.
Work Type:
Full Time
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