Planet Fitness Concierge

2 days ago


Granite Bay, California, United States Taymax Group Full time

**Overview of the Role**

The Seasonal Member Services Representative is a key member of our front desk team, responsible for delivering exceptional customer service to our members, prospective members, and guests. This role requires a strong focus on customer satisfaction, effective communication, and teamwork.

About the Job**

This position involves greeting and interacting with members, prospective members, and guests, providing guidance on club facilities, services, and programs. You will also be responsible for managing front desk operations, handling phone calls, and processing membership sales.

Key Responsibilities:**

  • Provide exceptional customer service to members, prospective members, and guests.
  • Manage front desk operations, including phone calls, membership sales, and club facility management.
  • Work collaboratively with the Club Manager to ensure seamless operations and excellent member experience.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.

**Requirements & Qualifications**

  • 18 years of age or older.
  • High School diploma or equivalent required.
  • Previous customer service experience preferred.
  • Basic computer proficiency and ability to learn new systems quickly.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

**Compensation & Benefits**

As a seasonal member services representative, you can expect a competitive hourly rate of $16-$16.50 per hour, depending on location and qualifications. Our comprehensive benefits package includes opportunities for professional growth, a supportive team environment, and the chance to make a real difference in people's lives.



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