Customer Service Ambassador
2 days ago
**Job Summary**
We are looking for a part-time Seasonal Member Services Representative to join our team at Planet Fitness Granite Bay. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment.
About the Job**
This position involves interacting with members, prospective members, and guests, providing guidance on club facilities, services, and programs. You will also be responsible for managing front desk operations, handling phone calls, and processing membership sales.
Key Responsibilities:
- Provide exceptional customer service to members, prospective members, and guests.
- Manage front desk operations, including phone calls, membership sales, and club facility management.
- Work collaboratively with the Club Manager to ensure seamless operations and excellent member experience.
- Maintain accurate records and reports, ensuring compliance with company policies and procedures.
**Requirements & Qualifications**
- 18 years of age or older.
- High School diploma or equivalent required.
- Previous customer service experience preferred.
- Basic computer proficiency and ability to learn new systems quickly.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
**Working Environment & Benefits**
We offer a dynamic, fast-paced work environment with opportunities for professional growth and development. As a seasonal member services representative, you can expect a competitive hourly rate of $16-$16.50 per hour, depending on location and qualifications. Our comprehensive benefits package includes opportunities for professional growth, a supportive team environment, and the chance to make a real difference in people's lives.
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