Emergency Response Dispatcher

1 week ago


Bethesda, Maryland, United States LAUNCHTECH Full time
Job Overview

Are you prepared to be the critical link in emergency situations? We are seeking adept multitaskers and composed decision-makers to serve as full-time or part-time Emergency Services Dispatchers. This role offers the chance to impact lives positively with every call you handle.

Position Details:
This is an on-site role with various shifts available for both Part-Time and Full-Time positions.

Key Responsibilities:

  • Receive and manage emergency communication, assessing the nature of incidents based on established protocols.
  • Dispatch appropriate emergency teams based on the details of the incoming calls.
  • Maintain ongoing communication with emergency scenes, including coordination with fire and police departments.
  • Utilize independent judgment to prioritize multiple emergency and non-emergency calls effectively.
  • Monitor emergency radio frequencies and provide updates to senior officials as needed.
  • Collaborate with military and civilian agencies to respond to requests for assistance.
  • Conduct regular equipment tests to ensure operational readiness and coordinate repairs as necessary.
  • Document significant events and maintain accurate logs of daily activities and emergencies.
  • Ensure proficiency in the use of maps, checklists, and other resources during emergency operations.
  • Operate and maintain communication devices, ensuring effective radio and telephone communication.
  • Prepare reports and maintain records related to emergency responses, ensuring compliance with established guidelines.
  • Compile and verify data for reporting purposes, providing statistical insights to supervisors.

Work Shifts: 1st Shift - 6AM-2PM, 2nd Shift - 2PM-10PM, 3rd Shift - 10PM-6AM

Qualifications:

  • Minimum of one year of experience in emergency dispatch, public safety, or related fields.
  • Ability to perform well under pressure.
  • High School Diploma or equivalent.
  • Proficient in standard computer operations and typing skills.
  • Familiarity with logging and documentation procedures.
  • Understanding of emergency medical protocols to relay accurate information.
  • Strong analytical skills for quick decision-making in emergencies.
  • Excellent verbal communication skills for interaction with diverse individuals.
  • Ability to work in a 24/7 operational environment.
  • Physical capability to perform tasks typical of an office setting.

Benefits:

  • Comprehensive Medical, Dental, and Vision coverage.
  • 401K plan with matching contributions.
  • Paid Time Off (PTO).
  • Opportunity to make a meaningful impact in the community.
  • And additional benefits.

About LaunchTech:
LaunchTech is committed to fostering an inclusive workplace. We uphold a policy of equal opportunity and prohibit discrimination and harassment of any kind. All qualified applicants will be considered for employment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other protected characteristic.

Discover more about our commitment to excellence.



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