Strategic Product Visionary
4 weeks ago
About the Role:
Vivint is seeking a Principal Product Manager to join its camera and video product team. As part of the team, you will be responsible for delivering a strategic vision for the future of experience-based services that will be layered on top of Vivint's premium devices such as cameras.
This high-visibility role provides a massive opportunity for you to define the vision, develop a clear strategy, and deliver impact to customers and businesses.
You will take full ownership in improving and building out Vivint's Playback DVR service, which gives customers access to 24/7 recording and timeline.
You'll partner closely with design, engineering, product marketing, and cross-functional partners to drive key KPIs for customer satisfaction and business growth.
Key Responsibilities:
- Create and embody a culture of 'customer-first' in approaching user and business problems, with demonstrated success having shipping experiential products.
- Develop a strong vision and product strategy for our new experience-based services platform.
- Own all parts of the product – from vision and strategy to yearly roadmaps to executing on set goals.
- Collaborate with other teams to ensure product opportunities are valuable to customers, viable for the business, easy to use, and technically feasible.
- Write clear and concise product documents to get buy-in and receive investment to build.
- Work closely with cross-functional teams of designers, engineers, program, and QA to ensure high-quality delivery against product roadmap.
- Build and maintain relationships across Vivint at a variety of levels from PM to Executive level.
- Monitor product performance and proactively identify opportunities for product improvements.
- Identify opportunities for customer testing and drive execution while measuring and reporting results.
- Partner with the GTM team to prepare operations, marketing, sales, supply chain, and support product channels for launch.
- Pursue product and industry knowledge, identify trends and opportunities, and become a subject matter expert on designated products.
Requirements:
- Independent in setting a vision, and roadmap, and making decisions along the way, yet deliberate in cascading decisions in all directions (peers, leaders, team members).
- Experience in developing, launching, and analyzing customer research activities and initiatives.
- Lead by influence on the product team and across the organization.
- Inspire our team and convince leadership to rally behind your vision.
- Develop and drive towards specific goals and KPIs.
- Demonstrated ability to multi-task and manage priorities, including multiple products.
- Proven ability to work under pressure to meet deadlines.
- Ability to communicate across levels of the organization and departments in writing, orally, and interpersonal.
- Mentor and help develop product managers throughout the organization.
- Decisive and able to eloquently defend your decisions.
About Vivint:
Vivint is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services.
We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are.
Join us to create smarter, safer and more sustainable homes.
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