Assistant Director of Housekeeping Operations

5 days ago

WaileaMakena, Hawaii, United States Marriott Full time
Job Summary

As a key member of our housekeeping team, the Assistant Director of Housekeeping Services will play a vital role in ensuring the highest standards of cleanliness and guest satisfaction. This is a leadership position that requires a strong focus on operational excellence, employee engagement, and customer satisfaction.

Key Responsibilities

• Develop and implement effective housekeeping strategies to meet or exceed guest satisfaction and revenue goals

• Supervise and train housekeeping staff to ensure exceptional service and high-quality standards

• Conduct regular inspections to identify areas for improvement and implement corrective actions

• Collaborate with other departments to ensure seamless service delivery and guest satisfaction

• Analyze and report on housekeeping performance metrics to inform business decisions

Requirements

• 2+ years of experience in housekeeping or a related field

• Strong leadership and communication skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

• High school diploma or equivalent required; degree in hospitality or a related field preferred

What We Offer

• Competitive salary and bonus structure

• Comprehensive benefits package, including health, dental, and vision insurance

• 401(k) plan with company match

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

About Marriott

Marriott International is a global hospitality leader with a portfolio of 30 brands and over 7,000 properties in more than 130 countries. We are committed to providing exceptional guest experiences and creating opportunities for our associates to grow and develop their careers. Join our team and become part of a global community that values diversity, inclusion, and respect for all.

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