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Housekeeping Assistant

4 weeks ago

Fort Lauderdale, Florida, United States Sonesta International Hotels Full time
Job Description

**Job Summary**

The House Attendant is responsible for assisting the Housekeeping Management Team in maintaining the cleanliness and organization of hotel floors and public areas. This role involves collecting dirty linens, transporting them to the laundry area, delivering clean linens to Room Attendants, and retrieving trash throughout the hotel.

Duties and Responsibilities:

  • Deliver exceptional Sonesta Service to guests and clients according to the Sonesta G.U.E.S.T. standards.
  • Work with Room Attendants to handle heavy items such as mattresses and linens.
  • Maintain the cleanliness and organization of floor closets and corridors, including removing trash, wiping down shelves/counters, sweeping, mopping, and/or vacuuming floors.
  • Respond to guests' requests in a timely and efficient manner.
  • Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
  • Report needed repairs or unsafe conditions to supervisor.
  • Minimize waste of supplies and amenities within all areas of housekeeping.
  • Deliver lost and found items according to established procedures.
  • May regularly assist with deep cleaning projects.
  • When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order.
  • Operate washers and dryers according to hotel standards and manufacturers' guidelines.
  • Receive soiled linens and inspect for damaged or stained items.
  • Fold and store clean linens, report damages to supervisor.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Ensure compliance with federal, state, and local laws regarding health and safety services.

Qualifications and Requirements:

  • Some previous housekeeping experience preferred.
  • Previous background from the extended stay industry preferred.
  • Ability to speak, read, and write fluent English is preferred; other languages beneficial.
  • Basic reading, writing, and mathematical abilities are preferred.

Additional Job Information:

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees, including medical, dental, and vision insurance, health savings account with company match, 401(k) retirement plan with company match, paid vacation and sick days, Sonesta hotel discounts, educational assistance, paid parental leave, company-paid life insurance, and company-paid short-term and long-term disability insurance.