Housekeeping Associate
3 weeks ago
We are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners by providing a world-class employee experience and company culture.
About the RoleThe House Attendant is responsible for maintaining the cleanliness and organization of guest rooms and public areas. This includes stocking linen rooms and storage areas with clean linens, retrieving and delivering guest request items, and assisting Guest Room Attendants as required.
Key Responsibilities- Keep all guest corridors neat, vacuumed, and dusted. Ensure mirrors, furniture, floors, elevators, and doors are clean and mark-free.
- Move racks of clean room linen to guest room floors. Stock linen storage rooms and armoires daily with supplies and amenities.
- Submit maintenance issues in guestrooms, public areas, and back-of-house areas to the Engineering Department through designated work systems.
- Assist Guest Room Attendants as required. Move beds and furniture, turn mattresses, remove or hang sheers and drapes.
- Pick up and deliver guest request items on a timely basis such as irons, ironing boards, cribs, and rollaway beds.
- Prior housekeeping or professional cleaning experience, preferably in a luxury hotel or resort.
- Excellent personal presentation and interpersonal skills.
- Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions.
- Ability to operate all computer equipment necessary to perform the job; knowledge of HotSOS is a plus.
- Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
- Ability to lift, carry, and move up to 40 lbs.
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays.
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