Restaurant Manager

4 weeks ago


Bakersfield, California, United States Denco Family Full time

Job Summary

The Person In Charge (PIC) is a crucial role at Denco Family's Bakersfield, CA location. As a key member of the management team, the PIC is responsible for overseeing daily restaurant operations, ensuring exceptional guest experiences, and maintaining high standards of service and quality.

Key Responsibilities

  • Lead and motivate a team of hourly employees to deliver outstanding service and achieve sales goals.
  • Coordinate and direct restaurant activities, including guest flow, sales, and employee hours, to ensure seamless operations.
  • Monitor and address guest complaints promptly, providing a positive resolution and escalating issues to exempt management as needed.
  • Implement and maintain Denny's brand standards, ensuring a clean, safe, and appealing environment for guests and employees.
  • Collaborate with exempt management to build strong team relationships, provide training and development opportunities, and promote a positive work environment.
  • Ensure compliance with Denny's employment policies, state, local, and federal regulations, and maintain accurate records of shift activities.

Requirements

  • High school diploma or equivalent required; one or more years of experience as an hourly restaurant employee with Denny's, including completion of the PIC Development Program.
  • Management Food Safety Certification and ability to work weekends, holidays, and evenings.
  • Strong oral communication skills, ability to communicate effectively with all levels within the restaurant, and basic math and cash handling skills.
  • Ability to lift a tray weighing up to 25 lbs, bend, stoop, reach, lift, and grasp, and work in a fast-paced environment.

Benefits

  • Employee Discount - 50% discount on meals during shifts.
  • FREE Beverages - soft drinks, coffee, tea, and water during shifts.
  • FREE Uniform - brand-new uniform at orientation.
  • Company-wide discount - 25% discount at over 40 company-affiliated restaurants.
  • Flexible Schedules - work-life balance matters.
  • Employee Referral Bonus - refer a friend and get paid.
  • Employee Assistance Program - confidential, personal, and web-based support.
  • Advancement - on-the-job skills training for upward mobility opportunities.


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