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Employee Relations Specialist

2 months ago

Ithaca, New York, United States InsideHigherEd Full time

JOB SUMMARY:

Deliver comprehensive employee relations guidance and intervention for both management and staff. Exercise discretion, sound judgment, and maintain a high level of confidentiality when addressing sensitive matters. Conduct thorough and impartial investigations, assist employees and supervisors in responding to and identifying mitigation strategies for reports of misconduct and discrimination, recognize trends, and collaborate with leadership to recommend educational programs, training, and supportive resources.

SUPERVISION:

This role reports to the Senior Director of Talent Management.

RESPONSIBILITIES:

  1. Conduct intake, perform interviews, evaluate, manage, and propose resolutions to intricate employee relations challenges. Execute effective, thorough, and unbiased investigations. Provide coaching and support to leadership in determining suitable resolutions.
  2. Encourage positive employee relations initiatives, including offering conflict and dispute resolution services. Provide guidance and consultation to staff and supervisors, assisting in the resolution of individual workplace conflicts. Collaborate with the Director of Staff Equity, Inclusion, and Belonging to investigate and facilitate the resolution of discrimination reports.
  3. Compile and analyze interview and investigation data, prepare detailed reports, work with leadership regarding the outcomes of interviews and/or investigations, and draft outcome correspondence.
  4. Develop, maintain, and implement progressive discipline policies and guidelines.
  5. Maintain extensive knowledge of legal requirements related to daily employee management, minimizing legal risks, and ensuring regulatory compliance.
  6. Collaborate with the Employee Training and Development Consultant to provide guidance when performance issues necessitate verbal and written warnings and/or poor performance that may lead to termination.
  7. Create, implement, and sustain a tracking system for employee relations cases. Conduct data analysis to identify trends and inform HR strategies, as well as pinpoint opportunities for training and development.
  8. Prepare various reports and gather information as requested as part of employee complaints and disputes.
  9. Provide HR policy guidance and interpretation; revise and draft policies as necessary.
  10. Stay informed of key developments, trends, and changes to ensure compliance with federal and state laws and regulations, as well as institutional policies.
  11. Foster a multicultural awareness and contribute to cultivating an inclusive, diverse, and respectful community. Exhibit civil and inclusive behavior when interacting with staff, faculty, students, and visitors. Promote a flexible, collaborative, and inclusive work and living environment, engaging in educational opportunities to enhance awareness and understanding of diversity and inclusion.

QUALIFICATIONS:

  • Bachelor's degree and a minimum of 2 years of experience managing employee relations issues.
  • Exceptional communication and interpersonal skills, with strong analytical and problem-solving capabilities.
  • Understanding of employment law and HR best practices.
  • Ability to handle sensitive matters with discretion and confidentiality.

APPLICATION INSTRUCTIONS:

To apply, please submit a cover letter, resume, and a list of three professional references.

This organization is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the institution is valued.

WORK ENVIRONMENT:

The majority of the work is conducted in a generally accessible, safe, indoor environment. The incumbent will be required to use a personal computer and associated equipment, as well as other office tools used in daily operations. The role may involve delivering various materials on campus, necessitating the ability to walk or drive or make other travel arrangements.

In an effort to promote campus safety and the security of institutional resources, criminal background investigations will be conducted in accordance with policy. This position is subject to a criminal background check. All offers of employment are contingent upon the successful completion of the criminal background check.