Logistics Manager
4 weeks ago
Job Summary:
The Sr. Manager - Logistics is responsible for leading the Logistics team in increasing profitability by implementing and maintaining effective transportation and logistics programs. This includes network optimization, redistribution, and collaboration with internal and external partners to improve the value-proposition for customers and associates.
Key Responsibilities:
- Direct, coordinate, and monitor the daily activities and performance of the Logistics team to ensure compliance with standard company policies, procedures, quality, and safety.
- Coach and develop team members in balancing the delivery of high productivity, quality, and customer service.
- Maintain a positive and safe work environment.
- Ensure that all locations are following standard procedures and identifying efficiencies gained utilizing TMS (Transportation Management System).
- Lead robust Network Optimization and Redistribution projects across the network.
- Build relationships with internal and external partners based on collaboration, transparency, and integrity.
- Provide customer support and maintain customer relations for major customer freight programs and projects.
- Oversee and enhance existing inbound programs to ensure adequate freight allowances, competitive carrier rates, and profitability of shipments.
- Meet with carriers and 3PLs to review capabilities in coordination with Sysco carrier management group.
- Ensure timely and accurate communication between the logistics team and purchasing buyers, suppliers, shippers, distribution centers, and carriers.
- Provide day-to-day direction to plan and execute all outbound and inbound delivery programs to meet business objectives, including dedicated carriers.
- Manage carrier negotiations for Truckload, LTL, Small Parcel, Drayage Carriers, and functions of all transportation.
- Manage carrier provider relationships, preparing carrier bid proposals, and conducting transportation provider evaluations.
- Work with vendors on quarterly business reviews to report on financial and service level goals, along with initiatives.
- Oversee employee relations and participate in staff selection, performance, and compensation evaluations, corrective action, and terminations, as necessary.
- Establish performance goals, monitor progress, and provide feedback as necessary.
- Manage employee performance through motivation, delegation, development, mentoring, and resolving conflict.
- Take corrective action as necessary on a timely basis and in accordance with company policy.
- Provide and/or coordinate training as needed.
- Consult with the Human Resources Department as appropriate.
Requirements:
- Bachelor's degree in Business, Transportation, Operations, or Logistics required.
- 10 years of related logistics/transportation experience.
- Proficient use of forecasting applications, MS Office (Word, Excel, PowerPoint, Access, Project, and Outlook), freight payment, WMS, and TMS.
- Excellent communication (verbal and written), interpersonal, and professional interactive skills.
- Ability to effectively present information and respond to questions from suppliers, customers, management, and inter-department staff.
- Strong leadership skills, including the ability to mentor and develop individuals and teams.
- Able to engage and lead team discussions and meetings.
- Understands team dynamics and works well within a team structure.
- Collaborative management style.
- Delegates responsibilities effectively.
- Mastery of organizational and project management skills, including the ability to plan, prioritize, and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.
- Able to manage large, complex projects.
- Uses time effectively and able to work independently.
- Excellent listening, negotiation, and presentation skills.
- Ability to build working relationships with internal business partners, vendors, and customers.
- Customer Service - Respond promptly to requests for service and assistance as needed.
- Follow up as needed.
- Problem Solving - Identifies and resolves problems in a timely manner.
- Expertise in gathering and analyzing information skillfully.
- Develops alternative solutions.
- Judgment - Displays willingness to make decisions.
- Exhibits sound and accurate judgment.
- Makes timely decisions.
- Professionalism - Approaches others in a tactful manner.
- Reacts well under pressure.
- Follows through on commitments.
- Detail Oriented - Attention to details and accuracy.
- Ability to understand and execute all relevant policies and procedures in a consistent, timely, and objective manner.
- Strong understanding of financial concepts (including pricing and forecasting).
Work Environment:
This position will primarily work in an office environment. The noise level in the work environment is usually moderate.
This position will require travel (approximately 20%) to other OpCo locations and Sysco Corporate to attend company events, staff meetings, training sessions, and industry or vendor trade shows and meetings.
May be required to utilize personal vehicle for business travel that may result in long periods of sitting.
Must maintain a valid driver's license and maintain current automobile insurance coverage as set forth by Sysco.
If working remotely, must have required software to ensure timely communications and have a dedicated workspace free of any distractions and participate in customer or conference calls in a business-friendly environment.
This position may require evening and weekend work depending on business needs.
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