Field Service Technician

3 days ago


Salt Lake, Utah, United States Siddons Martin Emergency Group, LLC Full time
Job Title: Field Service Technician

Siddons Martin Emergency Group, LLC is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing repair work by traveling to assigned site locations, troubleshooting problems, and specializing in refuse and environmental equipment.

Key Responsibilities:
  • Service and repair of all refuse equipment
  • Testing and repairing equipment by traveling to the location of the customer
  • Provide troubleshooting and performing installation of equipment
  • Attending to the needs of the customer whenever required
  • Provide confirmation that equipment is functional
  • Provide telephone support to the customer in order to perform troubleshooting
  • Follow through to ensure equipment is in proper working condition after performing troubleshooting
Requirements:
  • Must be willing to travel within an assigned territory
  • Must be dependable
  • Excellent customer service skills, both verbal and written
  • Must assume responsibility for high quality of repair process
  • Must have the ability to work independently or with less supervision
  • Should have excellent verbal communication skills
  • Must have the ability to work under pressure
  • Ability to manage service calls
Education and/or Experience:
  • High School Diploma or GED
  • Clean driving record with or able to obtain a Class B non-exempt CDL driver license
  • Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry
Certificates, Licenses, Registrations:
  • ASE Heavy Truck Certifications are a plus
Physical Demands:

The employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.



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