Field Service Technician

4 days ago


Salt Lake, Utah, United States Marvin Full time
Job Overview:

Marvin is seeking a skilled Field Service Technician to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering outstanding service and ensuring customer satisfaction.

This is a fantastic opportunity for individuals with a background in construction or a related field to join a company that values its employees and provides comprehensive benefits, profit sharing, and a 401(k) savings match.

Key Responsibilities:
  • Provide post-sales support for Marvin windows and doors, collaborating with customers to deliver a game-changing customer experience.
  • Communicate effectively with customers and Marvin support staff to ensure timely resolution of service requests.
  • Manage time efficiently, plan routes, and schedule service jobs to meet our service goals and customer needs.
  • Document jobsites clearly and concisely to facilitate timely closure of service requests.
Requirements:
  • Dependable work ethic and self-motivation.
  • Excellent communication and computer skills.
  • Positive attitude and ability to think outside the box to resolve service issues.
  • Ability to make sound decisions that impact the company financially.
  • Excellent organizational skills and ability to create effective weekly work schedules.
Preferred Qualifications:
  • High school diploma.
  • 3-5 years of construction background.
  • Window and door product knowledge and experience in construction and installation practices.
  • Excellent driving record and valid driver's license.
  • Ability to meet physical requirements of the position, including lifting up to 75 pounds, climbing ladders, and scaffolding.
About Marvin:

Marvin is a family-owned and -led window and door company committed to creating better ways of living. We offer a comprehensive benefits package, profit sharing, and a 401(k) savings match, making us one of America's Top 20 Large Employers of 2024, according to Forbes Magazine.

Join our team and experience a culture that feels like home. Enjoy a better living approach to benefits that supports you at work and beyond.



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