Fitness Club Associate

4 weeks ago


Farmington Hills, Michigan, United States The Edge Fitness Clubs Full time
Job Summary

We are seeking a highly motivated and enthusiastic Fitness Club Associate to join our team at The Edge Fitness Clubs. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and contributing to the overall success of our fitness clubs.

Key Responsibilities
  • Provide outstanding customer service to members and guests, ensuring a welcoming and friendly environment.
  • Strive to continuously improve member satisfaction, revenue, and retention rates.
  • Maintain a thorough understanding of our products, services, and promotions to effectively communicate with members.
  • Accurately process sales transactions and maintain accurate cash handling procedures.
  • Identify opportunities to upsell and cross-sell our services to members.
Requirements
  • High energy and enthusiasm for delivering exceptional customer service.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Proven track record of achieving sales goals and exceeding expectations.
What We Offer
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A free gym membership for you and a friend.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.


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