Head of IT Applications

2 weeks ago


Northfield, Minnesota, United States Medline Industries - Transportation & Operations Full time

Position Overview

Role Summary



Medline Industries is experiencing remarkable growth, consistently achieving DOUBLE DIGIT growth for the majority of the past 55 years. We have been recognized as a Top Employer by the Chicago Tribune, making this an exciting opportunity for prospective candidates.

The Director of IT Applications (Digital Automation) plays a pivotal role in managing digital automation initiatives within the organization. Reporting directly to the VP of Data Analytics and Business Solutions, this position oversees teams in both the US and India, comprising over 30 professionals. The ideal candidate will possess a strong foundation in data science, artificial intelligence, business process management (BPM), and robotic process automation (RPA), driving technology-enhanced process improvements throughout the organization.

This role is centered around two key objectives:


  • Maximize financial value across the organization through effective utilization of analytics and automation.


  • Ensure the reliability, continuity, and appropriateness of Medline's analytics and automation resources.



Key Responsibilities:
  • Lead the digital automation teams in the US and India to deliver top-tier digital automation solutions while managing time, cost, and scope effectively.
  • Encourage a culture of innovation, teamwork, and ongoing improvement within the digital automation teams.
  • Develop and uphold a robust digital automation strategy that aligns with the organization's business objectives.
  • Provide strategic guidance and insights to executives and stakeholders regarding business automation strategies and best practices. Manage expectations of enterprise leaders concerning digital automation resources and services.
  • Establish and track performance metrics to ensure the digital automation teams meet or exceed service levels and key performance indicators (KPIs). Advocate for a data-driven decision-making culture.
  • Oversee and optimize the budget for the digital automation teams, ensuring effective resource allocation to meet business needs.
  • Provide leadership and guidance related to staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
  • Implement and uphold digital automation solutions while adhering to best practices in data security, architecture, and change management.



Qualifications:

  • Bachelor's or master's degree in business administration, computer science, data science, engineering, or a related field; an advanced degree (master's or MBA) is preferred.
  • 5+ years of progressive experience in leading cross-functional teams and enterprise-wide initiatives, effectively operating and influencing within complex organizational contexts.
  • Experience managing teams in a global environment, including remote teams in India.
  • Strong leadership capabilities with the ability to influence and drive change across business and IT sectors at all organizational levels.
  • Exceptional communication and interpersonal skills, with the ability to cultivate strong relationships with business stakeholders and executives.
  • Robust problem-solving and analytical abilities, demonstrating data literacy and the capacity to devise innovative solutions to intricate challenges.
  • Familiarity with emerging technologies and trends in digital automation and AI.
  • Experience in budget management and financial forecasting.
  • 4+ years of experience with ERP systems, preferably SAP.
  • Ability to thrive in a fast-paced, deadline-driven environment, showcasing strong prioritization and project management skills.

Benefits - Medline is dedicated to providing competitive benefits and a variety of options to best suit the needs of employees and their families. For those working at least 30 hours per week, benefits include health and wellness programs, financial fitness, career development opportunities, paid time off, and more. Employees working fewer than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG), and Medline Service Corps. For a comprehensive list of our benefits, please click here.

Every day, we strive to build a more diverse and inclusive workplace that recognizes, values, and respects the unique contributions of all individuals. By doing what is right and delivering business results, we believe that together, we can achieve more. Explore our Diversity, Equity, and Inclusion page for more information.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.



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