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Head of IT Applications

2 months ago

Northfield, Minnesota, United States Medline Industries - Transportation & Operations Full time

Position Overview

Role Summary



Medline Industries is experiencing remarkable growth, consistently achieving DOUBLE DIGIT growth for 54 of the last 55 years. We have also been recognized as a top employer, reflecting our commitment to excellence and employee satisfaction.

The Director of IT Applications (Digital Automation) plays a crucial role in managing digital automation initiatives across the organization. Reporting directly to the VP of Data Analytics and Business Solutions, this position oversees a diverse team located in the US and India, comprising over 30 professionals. The ideal candidate will possess a strong foundation in data science, artificial intelligence, business process management (BPM), and robotic process automation (RPA), driving technology-enabled enhancements throughout the organization.

This position is centered around two primary objectives:


  • Maximize financial impact across the organization through strategic application of analytics and automation.


  • Guarantee the reliability, continuity, and suitability of Medline's analytics and automation resources.



Key Responsibilities:
  • Lead the digital automation teams in both the US and India, ensuring the delivery of top-tier digital automation solutions while effectively managing time, cost, and scope.
  • Encourage a culture of innovation, teamwork, and ongoing improvement within the digital automation teams.
  • Formulate and uphold a robust digital automation strategy that aligns with the organization's overarching business objectives.
  • Provide strategic insights and direction to executives and stakeholders regarding business automation strategies and best practices. Manage expectations of enterprise leaders concerning digital automation resources and services.
  • Establish and track performance metrics to ensure the digital automation teams achieve or surpass service levels and key performance indicators (KPIs). Advocate for a data-driven decision-making culture.
  • Oversee and optimize the budget for the digital automation teams, ensuring resources are allocated efficiently to meet organizational demands.
  • Provide guidance and oversight related to staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
  • Implement and maintain digital automation solutions while adhering to best practices in data security, architecture, and change management.



Qualifications:

  • Bachelor's or master's degree in business administration, computer science, data science, engineering, or a related field; an advanced degree (master's or MBA) is preferred.
  • 5+ years of progressive experience in leading cross-functional teams and enterprise-wide initiatives, effectively operating and influencing within complex organizational contexts.
  • Experience managing teams in a global environment, including remote teams in India.
  • Strong leadership capabilities with the ability to influence and drive transformation within both business and IT at all organizational levels.
  • Exceptional communication and interpersonal skills, with the ability to cultivate strong relationships with business stakeholders and executives.
  • Robust problem-solving and analytical skills, demonstrating data literacy and the capacity to devise innovative solutions to intricate challenges.
  • Familiarity with emerging technologies and trends in digital automation and AI.
  • Experience in budget management and financial forecasting.
  • 4+ years of experience with ERP systems, preferably SAP.
  • Ability to thrive in a fast-paced, deadline-driven environment, with strong prioritization and project management skills.

Benefits - Medline is dedicated to providing competitive benefits and a variety of options to best meet the needs of employees and their families. For those scheduled to work at least 30 hours per week, this includes health and wellness, financial planning, career development, paid time off, and more. Employees working fewer than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG), and Medline Service Corps. For a comprehensive list of our benefits, please refer to our website.

We are committed to fostering a diverse and inclusive workplace that recognizes, values, and respects the unique contributions of all individuals. By adhering to our core values and delivering outstanding business results, we believe that together, we can achieve more. Explore our Diversity, Equity, and Inclusion initiatives on our website.

Medline Industries, LP is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.