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Director of Food and Beverage Operations
2 months ago
Great Wolf Lodge is seeking a highly skilled and experienced Director of Food and Beverage to lead the operational teams, concepts, and performance aspects of food and beverage operations within a lodge.
About the Role- Develop a deep understanding of the Great Wolf Lodge brand and establish strong relationships with the Lodge and organization.
- Manage all operational teams, concepts, and performance aspects of food and beverage operations.
- Drive business output and profitability through strategic and tactical planning.
- Establish procedures and manage consistency for delivery of food and beverage service operations.
- Meet food and beverage financial objectives by forecasting requirements and planning daily operations.
- Clearly describe, assign, and delegate responsibility and authority for the operation of various food and beverage sub-departments.
- Assist managers in establishing and achieving predetermined profit objectives and quality standards.
- Implement effective control of food, beverage, and labor costs.
- Drive a professional and ethical procurement, sourcing, and inventory control culture.
- Recruit, hire, onboard, and train employees, and plan and administer a training and development program.
- Regularly review and evaluate customer acceptance of individual restaurants and banquet service.
- Maintain a safe, secure, and healthy environment by establishing and enforcing food safety and sanitation standards.
- Associate's Degree in Hospitality Management or similar.
- Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment.
- Documented track record of managing and leading efficient and effective food and beverage operations.
- Demonstrated advanced knowledge of food and beverage products, recipes, categories, programs, origins, and trends.
- Demonstrated ability to drive continuous process improvement activities and programs.
- Strong technology systems experience, including proficiency in Point of Sales, Scheduling, Procurement, and Microsoft.
- Demonstrated proficiency in procurement and inventory control systems and operations.
- Demonstrated strong financial acumen, including experience in P&L Management, budgeting, forecasting, controls, and financial performance optimization.
- Demonstrated experience in driving effective and meaningful training, people development, and mentorship programs.
- Bachelor's Degree in Hospitality Management or similar.
- Experience leading and managing leaders.
- Well-versed in utilization of service automation and mobile technology.
- Excellent relationship and trust-building skills, with ability to communicate and collaborate cross-functionally.
- Experience with diversity, inclusion, and unconscious bias culture and programs.
We are hiring immediately, with relocation packages available. Please submit your application and a recruiter will reach out to discuss the next steps.
