Airport Store Leadership Manager

3 weeks ago


La Grange Park, Illinois, United States Hudson Group Full time

Join Hudson Group, a leading travel retailer in North America, and embark on a fulfilling career in our retail operations. As a Retail Operations Supervisor, you will be responsible for leading a team of dedicated individuals in providing exceptional customer service and ensuring the smooth operation of our stores at Chicago O'Hare International Airport.

About Us:
With over 30 years of experience, Hudson has established itself as a trusted partner for travelers, offering a wide range of products and services in over 1,000 stores across North America. Our commitment to excellence and customer satisfaction has earned us a reputation as a leader in the industry.

What We Offer:
As a Retail Operations Supervisor with Hudson Group, you can expect a competitive salary of $20.50 per hour, paid daily, and a range of benefits that include:

  • A comprehensive compensation package, including daily pay and a referral bonus up to $500
  • Access to Hudson PerkSpot Discount and 20% Hudson Employee Discount
  • 50% Hudson Food and Beverage Discount
  • PTO, Personal and Parental Leave Programs, Medical, Dental & Vision Insurance, and Company Paid Life Insurance
  • Opportunities for advancement and growth, with on-going training and development


Key Responsibilities:
As a Retail Operations Supervisor, you will be responsible for:
  • Providing staff training and coaching to ensure high-quality customer service
  • Conducting store opening/closing/shift change procedures, including cash register preparation and verification
  • Ensuring daily counts and reconciliation of sales, as well as maintaining housekeeping standards
  • Managing customer queuing and ensuring customers are greeted promptly and served by knowledgeable associates
  • Assigning daily duties and sales targets to sales associates and maintaining an in-depth knowledge of products sold


Requirements:
To be successful as a Retail Operations Supervisor with Hudson Group, you will need:
  • Ability to manage and plan daily activities with General Manager and Operations Manager
  • One or more years of experience working as a supervisor in a retail setting
  • Experience working in a fast-paced environment, with good time-management skills and multi-tasking abilities
  • Good problem-solving skills and approachable leadership qualities


Equal Opportunities Employer:
Hudson Group is an equal opportunities employer and welcomes applications from all qualified individuals. We are committed to creating an inclusive workplace that values diversity and unique experiences, backgrounds, and identities.

Note: All offers are contingent upon successful completion and passing of background checks and/or employment verification results.
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