Senior Electrical Engineering Support Specialist

2 days ago


Durham, North Carolina, United States PowerSecure, Inc. Full time
Job Description

The Senior Electrical Engineering Support Specialist will be responsible for providing technical support to customers on PowerSecure MicroGrid equipment, including switchgear and generators. This role requires a strong understanding of electrical engineering principles and experience working with commercial/industrial power generation systems.

Key Responsibilities
  • Provide technical support via phone, email, and on-site visits to resolve issues related to PowerSecure MicroGrid equipment
  • Aid in complex start-ups and field troubleshooting
  • Develop and execute field retrofit projects and engineering change notices
  • Collaborate with engineering groups to resolve issues and improve product quality
Requirements
  • Bachelor's Degree in Electrical Engineering or equivalent work experience
  • 10+ years of commercial/industrial experience working with generators, ATS/switchgear, and paralleling control systems
  • Excellent verbal and written communication skills
  • Valid Driver's License
Additional Skills
  • Ability to commission complex PLC-based projects
  • Experience with programming devices such as Woodward controllers and SEL Protective Relays
  • Knowledge of PowerSecure Microgrid Solution Products
Physical Demands
  • Occasional travel required (up to 45%)
  • Exposure to industrial equipment, extreme temperatures, and noise intensity

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