Senior Electrical Engineering Support Specialist
2 days ago
The Senior Electrical Engineering Support Specialist will be responsible for providing technical support to customers on PowerSecure MicroGrid equipment, including switchgear and generators. This role requires a strong understanding of electrical engineering principles and experience working with commercial/industrial power generation systems.
Key Responsibilities- Provide technical support via phone, email, and on-site visits to resolve issues related to PowerSecure MicroGrid equipment
- Aid in complex start-ups and field troubleshooting
- Develop and execute field retrofit projects and engineering change notices
- Collaborate with engineering groups to resolve issues and improve product quality
- Bachelor's Degree in Electrical Engineering or equivalent work experience
- 10+ years of commercial/industrial experience working with generators, ATS/switchgear, and paralleling control systems
- Excellent verbal and written communication skills
- Valid Driver's License
- Ability to commission complex PLC-based projects
- Experience with programming devices such as Woodward controllers and SEL Protective Relays
- Knowledge of PowerSecure Microgrid Solution Products
- Occasional travel required (up to 45%)
- Exposure to industrial equipment, extreme temperatures, and noise intensity
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Electrical Systems Support Specialist
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