Electrical Systems Support Specialist
5 days ago
We are seeking a highly skilled Electrical Systems Support Specialist to join our team at PowerSecure, Inc. In this role, you will provide technical support for our MicroGrid equipment, including switchgear and generators.
Job Responsibilities- Liaise with engineering groups in the factory to resolve issues in the field during start-up, commissioning, and troubleshooting.
- Aid in complex start-ups, field troubleshooting, and provide technical support via phone assistance and occasionally onsite.
- Control onsite engineering changes to drawings and settings files.
- EFFECTIVELY COMMUNICATE open action items to proper initiatives for action planning and task assigning.
- Assist in the development and execution of field retrofit projects.
- Assist in the development and execution of engineering change notices.
- Assist in the development of product technical troubleshooting guidelines and procedures.
To be successful in this role, you will need:
- Bachelor's Degree in electrical engineering or equivalent work experience in the Switchgear and/or Power Generation Industry.
- 10+ years of commercial/industrial experience working on Generators, ATS/switchgear, and Paralleling Control systems.
- Experience in reading and understanding Electrical and Mechanical Schematics and Engineer of Record Drawings.
- Experience in areas: Programming Logic Controllers (PLC), Generator controllers, Protective relay's, Alternators and Generators.
- Commissioning and field experience are recommended.
- Excellent verbal and written communication skills.
- Valid Driver's License
The ideal candidate will have:
- Ability to understand and develop and/or make edits to Switchgear and/or PowerGen controllers and devices.
- Ability to understand operational theory of Switchgear and/or PowerGen Products.
- Ability to troubleshooting Switchgear and/or PowerGen equipment and systems.
- Ability to understand and follow project scopes.
- Working knowledge of PowerSecure Microgrid Solution Products.
- Strong written and verbal English skills.
- Proficiency with Microsoft Office tools, Outlook email/calendars.
- Proficient understanding of AC/DC Electrical Theory.
- Possess good analytical and problem-solving skills along with failure analysis and corrective action implementations.
- Possess excellent time management skills. Must be able to take initiative to meet deadlines and the ability to prioritize workload with minimal supervision.
- NFPA 70 ARC Flash Certified preferred.
You will be working in a remote office setting. When travel is necessary, you will be exposed to weather conditions, extreme temperatures, noise intensity levels, atmospheric conditions, exposure to electrical shock, toxic or caustic chemicals, wet and/or humid environments, vibration, proximity to moving mechanical parts, and high-exposed places.
This role requires occasional after-hours and weekend support.
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