Clinical Operations Coordinator

6 days ago


Étreux, Hauts-de-France, United States Cecelia Health Full time

We are seeking a highly organized and detail-oriented Clinical Operations Coordinator to join our team at Cecelia Health.

As a key member of our clinical operations team, you will play a pivotal role in delivering exceptional customer service to our members. Your primary responsibilities will include transcribing laboratory results, submitting device orders, and monitoring/process incoming faxes, emails, and voicemails.

This is a remote role that requires strong problem-solving, critical thinking, and organizational skills. You must be comfortable setting up and maintaining company-issued equipment and have a basic understanding of EHR/EMR applications.

In this role, you will collaborate closely with our clinicians and work independently as part of a team to achieve resolution on member inquiries. You will also provide outstanding customer service, compose thoughtful and personalized responses, and support outbound and inbound calls to members as needed.

The ideal candidate will have 2+ years of healthcare/clinical experience, preferably in an administrative or clerical capacity. They will be passionate about customer service, possess strong communication and time management skills, and be proficient in Microsoft Office.

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan matching, and paid time off.

At Cecelia Health, we value diversity and inclusion and are committed to creating a workplace culture that reflects the communities we serve. We do not discriminate based on sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces, disability, or any other protected classification.



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