Account Manager Trainee

3 weeks ago


Bluffton, United States ECI Management Full time
Account Manager Trainee

Ethereal Consulting is seeking a highly motivated and goal-oriented individual to join our rapidly expanding Customer Service and Sales Team in the Fort Wayne area. As an Account Manager Trainee, you will have the opportunity to learn and grow with our company, developing essential skills in sales, customer service, and leadership.

Responsibilities:
  • Qualify, educate, and complete the sales process directly with customers, based on their individualized needs
  • Manage the entirety of the sales cycle from the introduction of a customer account to closing the sale
  • Respond to any complaints, resolve issues, and effectively answer any questions regarding products/services during the closing or rehash of the sale
  • Utilize negotiation skills when recommending new sales opportunities
  • Present any additional discounts, promotions, and/or cross-selling opportunities throughout the sale
  • Facilitate the growth of our customer accounts with other Entry Level Account Managers by hitting all KPIs on a daily and weekly basis
Requirements:
  • BA/BS in Management, Communications, Sales, or Entrepreneurship is preferred
  • 2-3 years of experience in a customer-facing role: retail sales, restaurant industry, customer service, etc. is required
  • Self-confident and professional and upbeat demeanor
  • Driven and goal-oriented, both alone and with a team
  • Excellent communication skills
  • Discipline and professionalism in adhering to company procedures for sales, customer service, and compliance regulations


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