Customer Service Representative Trainee

3 days ago


Bluffton, Indiana, United States ECI Management Full time
Customer Service Trainee

ECI Management is seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Trainee. As a key member of our Marketing and Client Service team, you will have the opportunity to work closely with our Senior Level Sales and Client Support teams to develop skills in sales and marketing, market analysis, client engagement, and customer support.

Responsibilities:
  • Collaborate with customers to educate them on exclusive promotions and product benefits through face-to-face presentations.
  • Analyze consumer trends to identify potential customers and maximize sales opportunities.
  • Coordinate with sales, marketing, and quality control teams to exceed business objectives and track individual and team performance standards.
  • Support the optimization of new promotional materials by attending regular client meetings to analyze product performance and identify areas for improvement.
  • Develop and execute new sales and marketing strategies to enhance the consumer experience, increase revenue, and maintain brand awareness.
Requirements:
  • Minimum of 2 years of experience in a client or customer-facing role.
  • Excellent interpersonal and communication skills.
  • An innate passion for advancing social equity and community programs.
  • Possess a strong desire for personal development and a love of learning.
  • Demonstrate initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.


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