Customer Service Representative

4 weeks ago


Waynesburg, Pennsylvania, United States Chuck Carnahan - State Farm Agent Full time
Job Overview

As a Customer Service Manager at Chuck Carnahan - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.

Key Responsibilities
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
What We Offer
  • Simple IRA
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Interest in marketing products and services based on customer needs
  • Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organizational skills
  • Detail oriented
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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