Customer Service Representative

7 hours ago


Mission Viejo, California, United States Caliber Collision Centers Full time
Customer Service Representative

At Caliber Collision Centers, we're committed to providing exceptional customer service and ensuring our customers' vehicles are restored to their pre-accident condition. As a Customer Service Representative, you'll play a vital role in delivering a world-class experience for our customers.

Key Responsibilities:
  • Provide personable and friendly customer service to internal and external customers
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Effectively communicate with customers, colleagues, and management to resolve issues and meet customer needs
  • Collaborate with the service team to ensure seamless communication and efficient workflow
Requirements:
  • 1+ years of experience in a customer-facing environment
  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, including Microsoft Office Suite
  • Ability to work in a collaborative environment
What We Offer:
  • Competitive hourly rate: $16 to $20 per hour
  • Immediate eligibility for medical, dental, and vision benefits
  • Paid weekly and eligible for overtime
  • Paid vacation and holidays
  • Career growth opportunities and a chance to work with a leading provider of automotive services

Caliber Collision Centers is a leading provider of automotive services, with over 1700 centers nationwide. We're committed to restoring the rhythm of our customers' lives and providing a holistic solution to fleet care. Join our team and be part of a dynamic and growing organization that values its employees and customers alike.



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