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Customer Service Representative

2 months ago

Mission Viejo, California, United States Caliber Collision Centers Full time
Service Center Representative

At Caliber Collision Centers, we're committed to providing exceptional customer service and ensuring our customers' vehicles are restored to their pre-accident condition. As a Service Center Representative, you'll play a vital role in delivering this promise.

Key Responsibilities:
  • Provide personable and friendly customer service to internal and external customers
  • Navigate multiple software systems, including Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Collaborate with colleagues to achieve team goals
Benefits:
  • Immediately eligible for medical, dental, and vision benefits
  • Industry comparable pay, paid weekly, and eligible for overtime
  • Paid vacation and holidays, beginning day one
  • Career growth opportunities, promoting from within
  • A career for life, with hands-on experience in a production shop
Requirements:
  • 1+ years of experience in a customer-facing environment
About Caliber Collision Centers:

We've grown beyond 1700 centers nationwide, offering a full range of automotive services, including collision repair, auto glass repair and replacement, mobile diagnostic scanning and calibration, and fleet services. Our Purpose is to Restore the Rhythm of Your Life, and our 30,000+ teammates are committed to getting customers back on the road safely every day.

Pursuant to various fair chance ordinances, we consider qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.