Membership Sales Representative

2 weeks ago


Ocala, Florida, United States Zone Health and Fitness Full time
Membership Sales Associate

We're seeking a highly motivated and sales-driven individual to join our team at Zone Health and Fitness as a Membership Sales Associate. As a key member of our sales team, you will be responsible for driving membership growth and providing exceptional customer service to our members.

Key Responsibilities:
  • Respond promptly to member inquiries and concerns, ensuring a positive and personalized experience.
  • Retain existing members and expand our member base through sales, onboarding, and exceptional customer service.
  • Acquire new leads through telemarketing, cold calling, walk-ins, and member referrals.
  • Manage and organize marketing efforts to promote our studio and services.
  • Welcome visitors and members, answer phones, and assist with administrative tasks.
  • Provide excellent customer service to resolve member issues in a professional and impartial manner.
Requirements:
  • Minimum 1-2 years of sales experience, preferably in the fitness industry.
  • Goal-oriented and detail-focused, with excellent communication and interpersonal skills.
  • CPR/AED certification (or willingness to obtain).
  • Bilingual skills a plus.
  • Ability to work part-time hours (minimum 25 hours) and flexible scheduling, including evenings and weekends.
  • Previous customer service experience required.
  • High school diploma, GED, or equivalent, and proficiency in MS Office (Word, Excel, PowerPoint).


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