Global Supplier Quality Manager

4 weeks ago

Warren, Ohio, United States CooperSurgical Full time
About the Role:

The Sr. Manager, Supplier Quality Management leads a global supplier quality team supporting CooperSurgical. The individual is responsible for fulfilling the quality oversight and management of suppliers and service providers involved with the manufacture and service of finished goods, components, materials, custom materials, warehousing, and logistical services.


Responsibilities:

Provide direct leadership to the Global Supplier Quality team, including prioritization of workload and shifting of resources to support the needs of the business.

Develop vision and provide leadership for implementation of quality assurance responsibilities in the global management of direct, indirect, and purchased finished good suppliers.

Tracking and reporting on supplier quality performance, including supplier complaints, corrective actions, and non-conformances.

Collaborate with the manufacturing/supplier teams to ensure the achievement of existing quality levels of manufactured products and seek methods to continually improve quality and reduce customer complaints.

Provide input to the Global Quality Management strategic plan and budget.

Develop and maintain a plan for the professional development, coaching and performance management of all direct reports.

Manage implementation of policies and procedures, to drive supplier quality improvement processes for continuous improvement.

Manage established supplier reporting systems and prepares supplier performance metrics and risk determination in alignment with CSI global standards.

Develops content and ensures execution and maintenance of supplier quality agreements.

Coordinates the scheduling of supplier audits and serves as an audit team member, as required.

Leads management and evaluation program for supplier change notifications and complaint/corrective actions.

Represent Supplier Quality function during internal and external audits and management reviews.

Manage resolution of supplier related quality problems, including internal failures, customer complaints and audit findings by managing nonconforming product disposition, supplier investigation of root cause, corrective action planning, implementation, and verification of effectiveness activities.

Maintain a healthy quality system while standardizing processes across all facilities.

Build and reinforce a Culture of Quality in a continuous improvement environment.

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