Restaurant Operations Manager

18 hours ago


Idaho Falls, Idaho, United States PRP Full time
Job Description

We are seeking a highly skilled Restaurant Operations Manager to join our team at IHOP. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:

  • Manage all areas of the restaurant to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories
  • Manage entire restaurant operations, including daily decision making, consistent staff support, positive and consistent guest interaction, proper scheduling and planning, while maintaining high levels of cleanliness and sanitation
  • Interview, hire, and train the highest quality hourly candidates
  • Conduct and facilitate orientation and training for all new hourly employees
  • Provide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation
  • Prepare reports at end of shift, which may include Daily Sales Reports, Daily Cash Interims, Daily Labor Controls, and other such processes that ensures control of all company assets
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents
  • Ensure that proper company security procedures are in place to protect employees, guests and company assets, including security of storeroom, freezer and office

Requirements:

  • Minimum of 2-5 years' restaurant management experience
  • Ability to direct and coordinate the organizations' goals and objectives
  • Hands on leadership style
  • Ability to build, coach, and develop a team
  • Excellent interpersonal communication skills
  • Exceptional customer service and problem solving skills
  • Detail oriented with focus on quality
  • Be willing to work nights, weekends, and holidays based on business needs
  • Perform all duties as required

Peak Restaurant Partners is proud to be part of the IHOP Family. We are committed to making a difference in our communities through dedicated support of the Children's Miracle Network, The Boy Scouts, local fundraising opportunities, and providing hot, fresh and delicious food to families and friends.

Every decision we make is guided by our Mission Statement and Guiding Principles. We strive to make every visit memorable for our guests and our employees.



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