Customer Service Ambassador

1 week ago


Roxbury, Connecticut, United States Pls Financial Services, Inc. Full time
{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Pls Financial Services, Inc.", "Responsibilities": "Key Responsibilities:
  • Provide exceptional customer service to ensure repeat business and drive sales growth.
  • Promote our financial products and services to current and potential customers.
  • Ensure all transactions are completed in compliance with federal, state, and local regulations.
  • Follow company policies and procedures to maintain a safe and organized work environment.
  • Maintain a balanced cash drawer and complete all transactions accurately.
  • Use multiple computer applications to access information and process transactions.
  • Resolve customer complaints or refer them to the Store Manager for resolution.
  • Maintain a professional appearance and demeanor at all times.
", "Requirements": "Requirements:
  • Previous customer service experience in industries such as hospitality, financial services, retail, or restaurant is preferred.
  • Ability, willingness, and comfort to engage with customers.
  • Strong verbal communication skills.
  • Ability to drive sales and meet sales targets.
  • Exceptional attention to detail and ability to multi-task.
  • Professional appearance and demeanor.
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays.
  • English fluency is required.
  • English/Spanish bilingual is a plus.
", "Benefits": "Benefits:
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Vacation time.
  • Opportunities for advancement and professional growth.
  • On-going training and development programs.
", "Core Values": "Our Core Values:
  • Communication.
  • Customer Focus.
  • Integrity and Trust.
  • Teamwork.
  • Results.
", "Equal Employment Opportunity": "Pls Financial Services, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.", "Reasonable Accommodations": "Pls Financial Services, Inc. provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team to make arrangements.", "Fair Chance Initiative": "For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.", "Language": "English"}

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