Member Service Representative

4 days ago


Hollywood, Florida, United States BrightStar Credit Union Full time
Job Summary

BrightStar Credit Union is seeking a bi-lingual Member Service Representative to join our Hollywood Branch team. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with financial transactions, and promoting our credit union products and services.

Key Responsibilities
  • Provide personalized service to members, addressing their financial needs and goals.
  • Process transactions, including teller transactions, new account openings, and account maintenance.
  • Meet or exceed ancillary product sales referral goals.
  • Comply with Credit Union policies and procedures, government regulations, and other policies related to the position.
  • Attend required training and proactively seek knowledge of credit union products and services.
Requirements
  • 1-3 years of similar or related experience.
  • A high school education or GED.
  • Excellent interpersonal skills, with the ability to build relationships and communicate effectively.
  • Ability to work collaboratively with internal and external teams.
  • Advanced verbal communication skills, with the ability to articulate thoughts and ideas.
Work Environment

BrightStar Credit Union is an Equal Opportunity Employer and a Drug Free Work-Place. The work environment is fast-paced and service-oriented, with a focus on empowering the careers of our employees.



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