Front Desk Associate
1 day ago
H&R Block Job Description
About the Role
We are seeking a skilled Front Desk Associate to join our team at H&R Block. As a key member of our front office, you will play a crucial role in ensuring a seamless client experience.
Key Responsibilities:
- Answering phone calls and greeting clients in a personalized manner
- Matching clients with suitable tax professionals for their needs
- Scheduling clients according to their preferences
- Handling client departures to ensure all current and future needs are met
- Maintaining office cleanliness and organization with team members
What You'll Need:
To be successful in this role, you will need excellent communication skills, a warm and inviting demeanor, and the ability to work effectively in a fast-paced environment.
Compensation:
$45,000 - $55,000 per year, depending on location and experience.
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