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Cinema Hospitality Manager

2 months ago

Bolingbrook, Illinois, United States Culinary Khancepts & Star Cinema Grill Full time
Job Description

Culinary Khancepts & Star Cinema Grill is a multi-concept restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests.

Our Vision

We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.

Job Summary

We are seeking a people-centric Hospitality Manager that will oversee every aspect of theater and restaurant operations. The ideal candidate will communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment.

Responsibilities

  • Assist with overseeing every aspect of theater and restaurant operations
  • Ensure excellent Guest service that meets or exceeds expectations
  • Ensure that the business is adequately staffed to meet Guest needs
  • Manage staffing by interviewing, hiring and training employees
  • Control day-to-day operations - profit and loss, by following cash/control procedures, reviewing financial reports, and taking appropriate actions
  • Operate the business in accordance with the company policies and applicable laws
  • Maintain a safe environment for both Guests and crew members
  • Assist with overseeing guest complaints and resolve issues
  • Monitor daily activities to ensure quality of food and maintain cleanliness standards
  • Promote suggestive selling techniques
  • Maintain professional behavior while creating a warm, fun, friendly and hospitable atmosphere

Qualifications

  • High School diploma or GED
  • Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
  • Able to multi-task
  • Ability to stand for long periods of time, lift 25 lbs., and bend, climb or work in confined spaces
  • Customer service focused and solution-oriented
  • Must enjoy and be able to succeed in a fast-paced work environment
  • Ability to work a flexible schedule based on restaurant needs
  • Food handler's card may be required according to local and/or state regulations

Benefits

  • Competitive Pay
  • Flexible Schedules
  • Growth Opportunities
  • Pharmacy Discounts
  • Restaurant Discounts
  • Free movies at Star Cinema Grill