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Theater Hospitality Specialist
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Theater Hospitality Specialist. As a key member of our team, you will be responsible for providing exceptional guest service, taking food and beverage orders accurately, and ensuring guest satisfaction.
Key Responsibilities:
- Deliver a consistently high level of guest service to all guests in the theater.
- Adhere to all company guidelines and standards for serving alcoholic beverages.
- Demonstrate mastery of the food and beverage menu and respond to questions about menu items and drink options.
- Take accurate orders as requested to ensure guest expectations are met consistently.
- Display a comfortable and genuine sales approach, providing insight to popular menu items and making suggestions for additional plates and drink pairings.
- Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
- Secure payments and process through the POS in a timely manner.
- Act as a peer mentor for new staff members if asked by management.
Requirements:
- Previous experience in food service or hospitality is preferred or a minimum of 6 months experience in a related field.
- Previous point of sale system experience is recommended.
- Ability to work collaboratively in a fast-paced work environment.
- Ability to create memorable guest connections with our food and beverages.
- Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
- Ability to work a variable schedule, including weekends, and shifts from morning through late night.
- Position will require frequent standing, bending/kneeling, lifting, and carrying up to 50 lbs.
Compensation:
$15 Per Hour and $250 Sign on Bonus
