Senior Client Liaison

4 days ago


Tampa, Florida, United States Courser Full time

Do you have what it takes to be a successful Customer Success Expert at Courser? We're looking for a highly motivated and organized individual to join our team as an Account Manager. In this role, you will serve as the primary technical point of contact for key clients, helping them to maximize the value of our product and achieve their business goals.

Key Responsibilities
  • Client Onboarding: Assist clients in understanding and utilizing the features and capabilities of our product.
  • Technical Support: Provide high-level technical support to clients, assisting with troubleshooting, product configuration, and issue resolution.
  • Account Strategy: Develop account strategies that align with client goals and objectives, proactively identifying opportunities for product enhancements and additional services.
  • Cross-Functional Collaboration: Work closely with sales, customer success, product development, and support teams to ensure a cohesive and satisfying client experience.

We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus benefits including medical, dental, vision, and life insurance, 401k match, unlimited approved PTO after one year, 10 holidays, gym reimbursement, Amazon Prime reimbursement, and paid certifications.



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