Senior Risk and Controls Specialist

7 hours ago


Tampa, Florida, United States 00002 Citibank, N.A. Full time

Job Summary:

The Senior Risk and Controls Specialist will be responsible for managing and supporting multiple risk and control programs for the Inventory Reference Data Services and Development Services.

Key Responsibilities:

  • Define the strategy, approach, processes, quality, tools, and reporting that provide global risk management consistency and excellence.
  • Establish a quarterly audit process of attributes to ensure proper calculation and control.
  • Work closely with business partners on findings and make recommendations on improving practices.
  • Develop procedural implementation and change management processes with Operations and Reporting teams to ensure proper governance and controls exist.
  • Examine procedures for consistency and gaps relative to regulations and their impact on customer experience.
  • Conduct internal testing of dispute processes to ensure control.
  • Monitor exceptions to dispute policy and identify drivers of exceptions.
  • Leverage data to examine impacts on Customer Experience and Regulatory breaks.
  • Exercise independence of judgment and autonomy.
  • Act as a subject matter expert to senior stakeholders and/or other team members.
  • Lead Internal/External Reviews and Risk Reviews by acting as a liaison between supported businesses and 2nd/3rd Lines of Defense.
  • Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.


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