Senior Risk and Controls Specialist
1 month ago
Job Summary:
The Senior Risk and Controls Specialist will be responsible for managing and supporting multiple risk and control programs for the Inventory Reference Data Services and Development Services.
Key Responsibilities:
- Define the strategy, approach, processes, quality, tools, and reporting that provide global risk management consistency and excellence.
- Establish a quarterly audit process of attributes to ensure proper calculation and control.
- Work closely with business partners on findings and make recommendations on improving practices.
- Develop procedural implementation and change management processes with Operations and Reporting teams to ensure proper governance and controls exist.
- Examine procedures for consistency and gaps relative to regulations and their impact on customer experience.
- Conduct internal testing of dispute processes to ensure control.
- Monitor exceptions to dispute policy and identify drivers of exceptions.
- Leverage data to examine impacts on Customer Experience and Regulatory breaks.
- Exercise independence of judgment and autonomy.
- Act as a subject matter expert to senior stakeholders and/or other team members.
- Lead Internal/External Reviews and Risk Reviews by acting as a liaison between supported businesses and 2nd/3rd Lines of Defense.
- Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
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